Useful Information

Your reservation will be guaranteed upon receipt of a deposit amounting to 20% of the cost of your room.

Please transfer the amount to our bank account:
Raiffeisenbank Obertauern, Branch No. 35049
Account No 2019230
IBAN: AT91 3504 9000 0201 9230
BIC: RVSAAT2S049

We strongly recommend purchasing hotel cancelation insurance.
Learn more at http://start.europaeische.at/hospl?AGN=10018415

Payments and Conditions

For cashless payment we accept EC-Cards from originating countries Austria, Germany and the Netherlands.

In all other instances, the standard conditions of the Austrian hotel industry will apply.

On arrival day, your room will be available for occupancy after 3 p.m. On departure day, please check out of your room by 10 a.m.

Holiday Insurance

Place your trust in Europäische Reiseversicherung.
It is easy to calculate your premium and book your holiday cancelation insurance at http://start.europaeische.at/hospl?AGN=10018415.

Holiday Cancelation

3 months or earlier prior to scheduled arrival, the guest can unilaterally cancel the accommodation contract at no penalty.

Later than this time, unilateral cancelation of the accommodation contract is subject to the following cancelation charges:

- up to 1 month prior to scheduled arrival 40 % of the total package price;
- up to 1 week prior to scheduled arrival 70 % of the total package price;
- in the last week prior to scheduled arrival 90 % of the total package price. 

Should the hotel operation or entry into Austria not be possible due to COVID 19, a free cancellation is possible and the deposit will be refunded.